Politique d'expédition

Thank you for visiting and shopping at PURspray.ca, a division of HMFT Inc. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method Qualifier Estimated Delivery Time Shipment Cost
Free Shipping Orders Over $400 3 - 5 Business Days FREE
Standard Shipping Orders Under $400 3 - 5 Business Days $9.95

 

Delivery delays can occasionally occur.

Depending on the package size and destination of the order. We will use one of the following carriers.

  • Canada Post
  • FedEx
  • Purolator

Shipment to P.O. boxes 

PURspray.ca does not ship to P.O. boxes.

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages 

PURspray.ca is not liable for any products damaged or lost during shipping. Please contact the shipment carrier to file a claim if you received your order damaged.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

We currently do not ship outside of Canada.