Returns & Exchanges

 

If you have a damaged or incorrect product, please contact us immediately in order to remedy the situation as soon as possible. For products considered standard stock items, PURspray will accept returns that are exempt from restocking fees. PURspray will accept all products back from customers subject to restocking fees. If a product was a special order or brought in by customer request, a minimum restocking fee of 25% will be charged. Restocking fees may be higher depending on the supplier. If a product was sold or ordered in error by PURspray staff, full credit will be issued with no restocking fee. Products to be considered for return must have been purchased within the calendar year, in brand new condition, never been used and in original packaging.